The Work First internal claims department provides oversight of our third party claims administrator, Broadspire Services. We realize there is a long-term financial impact on premiums resulting from claims, so we strive to keep those costs to a minimum.
What you can expect from our internal claims department:
- Aggressive oversight of all workers' compensation claims
- Data analysis and recommendations to address adverse claim trends
- Quarterly claims reviews
- Assistance with developing or improving the insured's current return-to-work program
- Quality selection of attorneys, nurse case managers, surveillance experts, etc.
What you can expect from our third party administrator, Broadspire Services:
- Contact with insured and claimant within 24 hours
- Thorough investigation of claim
- Experienced adjusters that understand your state's requirements
- Continual interaction with insured regarding claim status and opportunities for modified duty return-to-work
Work First Casualty - We know insurance and we know staffing.