Debbie is the Vice President of Claims and Loss Control for Work First Casualty. Debbie joined Work First in August, 2008. Debbie brings over 20 years of diverse insurance experience to Work First including loss control and claims management on the agency side of the business. Her claims management experience includes the development of claims processes and procedures, oversight and management of third party administrators and evaluation of adjudication procedures. In addition, Debbie worked to identify training needs based on loss data and worked closely with Loss Control Managers regarding return-to-work programs. She also has years of experience in the risk management area. Debbie leads the claims department for the company, coordinating pro-active loss control recommendations and responsible claims management. Debbie's knowledge and expertise in this area are invaluable to our brokers because she understands that losses affect premium and, in return, the bottom line for our insureds. The claims department works closely with our insureds, adjusters and attorneys to determine action plans for closure. As part of Work First's requirements for a return-to-work program, Debbie works diligently with the insured, medical provider and adjuster to have employees released to work as soon as possible.